Although hyperautomation can be a great solution for businesses, not everything should be automated, and there are certain steps to take before implementing automation in your business model. Let’s learn the essential steps for building a successful hyperautomation roadmap, shared by 15 Forbes Technology Council experts.
- Understand The Motivation Behind Hyperautomation
Identify the “why” behind it. Are you pursuing hyperautomation to save money? To reduce headcount? Because it’s trendy? Or is there a strong business case, such as supporting existing roles in your organization or improving the customer experience? When you align on the reasons for automating processes, you have a much better foundation for success. — Jeff Fettes, Laivly Inc.
- Identify A Desired Outcome
There are several steps to creating a successful hyperautomation roadmap, but as with many areas of planning and strategy, businesses should start with identifying their desired outcomes. Desired outcomes provide the means for identifying the problem(s), then deciding what needs to be optimized, the tools required, and whether those tools have already been procured or they require procurement—as well as whether you’ll build or buy what’s needed for hyperautomation. — Marc Crudgington, CyberFore Systems Corporation
- Consider Revenue, Expenditure, And Risk
The most crucial step is to map out desired business outcomes in terms of revenue, expenditure and business risks. It’s about identifying the right use cases and opportunities for automation, followed by choosing the relevant hyperautomation tools. Furthermore, the key is to remember that a successful hyperautomation strategy is about using the collaborative intelligence of humans and technology. — Raghu Ravinutala, Yellow.ai
- Conduct A Business Process Analysis
Doing a proper business process analysis is critical. Existing roles in your organization are a combination of activities and tasks that are low-hanging fruit for hyperautomation and others that are better done by humans. Getting some big wins done early helps create momentum and trains those who are doing the work to look for tasks they would love to automate, creating a pipeline of what to do next. — John Walsh, Red Summit
- Account For Potential Organizational Expansion
As with any process integration, when creating a roadmap for hyperautomation, the business leaders should account for the potential expansion of the company. Considering that hyperautomation is driven by artificial intelligence, machine learning and data, making the process both scalable and flexible to accommodate necessary changes could help avoid potential long-term risks. — Alex Dzyuba, Lucid Reality Labs
- Don’t Automate For Automation’s Sake
Avoid the trap of automating everything you can possibly automate, just for the sake of being completely automated. It’s rare that any tool can handle every step of your process perfectly, so be open to getting a massive ROI in automation and calling it a day. Otherwise, you may automate yourself into a corner! — Dave Hecker, iTechArt Group
To learn all the tips that were skipped, please read the source article.