Home 2022 Intelligent Automation Provider Lens™ – Process Discovery and Mining (U.S.)

2022 Intelligent Automation Provider Lens™ – Process Discovery and Mining (U.S.)

by Ant Sh
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2022 Intelligent Automation Provider Lens™ – Process Discovery and Mining (U.S.)

ISG (Information Services Group), released its 2022 Intelligent Automation Provider Lens™ – Process Discovery and Mining (U.S.), which assessed leading process discovery and mining software providers on their ability to capture a business activity at every layer of transaction. The combined value of process discovery and mining defines the trajectory of new advanced solutions.

With process discovery and process mining converging to deliver comprehensive value, several acquisitions have been taking place in this space. Process mining and automation capability complement each other, minimizing routine human intervention in the process. Process discovery expands the capability to capture workflows across technology, corporate and business domains.

Business vertical-specific (manufacturing, telecom business processes), technology-dependent processes (cloud for infrastructure or application) and function-aligned processes (contact center) competencies are being incorporated into the platforms as prebuilt and configured packages with infused intelligence.

The involvement and role of business process management (BPM) in process discovery and mining is reaching a strategic level to improvise process efficiency by optimizing the processes and capturing their multiple iterations to identify the deviation points backed by quantitative data.

In addition, most of the process discovery and mining platforms are transforming the design methods by converting the components and attributes to a GUI interface and taking the low-code/ no-code approach.

With the significant advances in AI, companies are gearing towards the use of combined process mining solutions to maximize business benefits. From the 98 companies assessed for this study, 20 have qualified for this quadrant, with eight being Leaders:

  • Celonis
  • UiPath
  • Software AG
  • SAP Signavio
  • Minit
  • FortressIQ
  • ABBYY
  • Soroco

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