The Bosch Group is a leading global supplier of technology and services with roughly 402,600 associates worldwide (as of December 31, 2021). Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company started its automation journey with RPA four to five years ago. Linford Dailey (pictured), Global Digitalization and Automation Leader at Bosch, first applied it to invoice processing to help reduce man-hours. Now, they are automating the entire process for credit management, and it has reduced a significant amount of manual work. Aside from this, the team has also been working on automating the cash application and the billing process.
Currently, Linford is responsible for the development of more than 300 bots at Bosch. His team is combining different technologies to help the company drive great savings, such as machine learning and artificial intelligence. Recently, Linford gave his top advice for workflow automation practitioners and shared his predictions for the future of automation in his interview with PEX Network. In particular, Linford Dailey was asked the following questions:
- Can you tell us about your experience with workflow automation and share some success stories?
- What is your top advice for organizations looking to implement workflow automation?
- What key developments do you see happening in workflow automation over the next few of years?
To find out his answers, please visit the source page.