Life Sciences is a heavily regulated industry that has many challenges:
- Compliance process workload is increasing
- Manual and highly repetitive steps are extensive
- Data entry necessitates massive human power
- The human workforce needed for customer-centric activities
A clear example is that according to Automation Anywhere, one company spent 240,000 hours completing regulatory forms in just one year. That is 120 person-years of repetitive work! That’s why intelligent automation can be a game-changer for Life Sciences companies:
- RPA and AI are helping to ensure zero errors and saving thousands of hours of manual labor
- Automation streamlines communication
- The human workforce focuses more on customers
- Employees experience an elevated work life
In this real-world use case, you’ll see how RPA is used by a leading global company in order to automate the complaint handling process. Let’s watch the demo.