Last week, one of the world leaders in intelligent automation Blue Prism announced a global, multiyear strategic collaboration agreement with Amazon Web Services to transform how businesses provision intelligent automation. As a part of this collaboration, Blue Prism will accelerate its digital robots’ integrations with AWS applications and services, including AWS’s omnichannel cloud contact center, Amazon Connect; AWS productivity applications, such as Amazon Chime; and AWS artificial intelligence and Amazon ML services, such as Amazon Lex and Amazon Transcribe. Both organizations will align to create workloads supporting industry-specific use cases that drive proven customer business benefits.
“This relationship will give customers even greater access to intelligent automation solutions that can accelerate their business transformation goals. Joint customers will have an extensive portfolio of real-world automation capabilities at their fingertips, including business process improvements. Customers will also benefit from more agile and flexible cloud-based contact center solutions that combine our technologies.”
Madhu Raman, Worldwide Head of Intelligent Automation, AWS
“The world and the workplace are rapidly changing, and there’s an enormous opportunity for organizations to use intelligent automation technology to enhance productivity, improve performance and reimagine the way their business operates. The collaboration with Amazon Web Services will allow us to further enhance our ability to deliver intelligent automation solutions to organizations around the world seamlessly, on demand and at a large or international scale.”
Terry Walby, Chief Executive, Blue Prism Ventures
