ABBYY’s Intelligent Document Processing (IDP) solutions, which the Bosch Group has selected to drive digitization within the company, improve the quality of processes and significantly increase workflow efficiency. At the same time, the automated document processing reduces the workload of employees, as the process is grossly simplified and accelerated.
As a company that is active in a few sectors, the Bosch Group receives a steadily growing number of documents. For example, the company receives numerous material data sheets for goods inspection and goods accompanying documents for complaint management, both in digital and paper form. The manual capture and transfer of document contents into Excel or into the database for further utilization previously required an immense amount of time from employees. In addition, before using ABBYY solutions, the data couldn’t be used for additional purposes, such as for the basis of graphical data models or to build digital twins with process and manufacturing data, as individual pieces of information were often not available.
By using ABBYY’s IDP solutions, the Bosch Group is able to significantly reduce the amount of work involved in manual data reconciliation and visibly increase efficiency within the company. The data from documents for incoming goods inspection is now digitized and then transferred to the company’s ERP systems, where the usage decision is fully automatic. Likewise for complaint management, the data is then used to fully automate complaints. In addition, data quality has been improved because interfaces to local databases support their further processing and make it possible for comparison.
“In terms of collaboration, support, and maturity of the technology, we are absolutely satisfied with ABBYY. Wider use of the solution within our company is already being planned. ABBYY impressed us with its excellent customer focus and service mindset, offering a very flexible and comprehensive solution that could help out with any problem. Our investment in ABBYY has absolutely paid off.”
Andreas Magnussen, Project Purchasing Digital Transformation, Bosch Group
