Home Digital Transformation in Aging Services and Why it Matters

Digital Transformation in Aging Services and Why it Matters

by Ant Sh
Digital Transformation in Aging Services and Why it Matters

Aging Service Providers have long anticipated an increase in the number of prospective clients that they serve. National Investment Center Data suggests that the Baby Boomer generation (1946 – 1964) comprises more than 75 million older adults. It is estimated that as much as 75% of those Boomers battle multiple chronic healthcare conditions.

What has not been clear until recently is that this population bubble sits squarely at an intersection of a national caregiver shortage. The U.S. Department of Labor is projecting that by 2030, there could be as much as a 46% increase in demand for aging services, yet there is a shortage of caregivers across the entire spectrum of aging services. The American Prospect suggests that this surge may create as many as 1 million new home care jobs in the United States. The American Association of Colleges of Nursing (AACN) projects that by 2030, there may be a shortage of almost 1.5 million nurses. Projections soar to as many as 9 million people by 2030 across the spectrum of care services provided by aging services.

The challenge is sophisticated, and the recipe for solving this challenge involves a number of ingredients. Some ingredients include things like attracting and retaining staff, creating quality care jobs and career ladders, offering higher wages, encouraging more men to the industry, and re-skilling people from other industries. However, perhaps one of the strongest ingredients is digital transformation.

Organizations can leverage digital transformation to dramatically increase efficiencies and create more productivity for roles throughout the aging services spectrum. This white paper will spell out examples of these opportunities, which include things like self-service opportunities, process optimization, automation, and robotics.

The purpose of this paper is to aid LeadingAge members and aging service provider organizations in understanding the concept and importance of digital transformation. Building digital capabilities is important, because the process can transform your organization by streamlining and automating processes, thereby driving efficiencies, reducing burdens, accruing savings, and helping you address workforce issues.

The white paper defines digital transformation and its benefits to aging services, then presents multiple pointers on how to achieve this transformation.

Workgroup Members

– Berry Brunk, Collaborell, Inc.
– David Finkelstein, RiverSpring Living
– Dusanka Delovska-Trajkova, Ingleside
– Fil Southerland, Yardi
– James Michels, Army Distaff Foundation
– Joe Velderman, Cypress Living
– Kevin Stephens, Corning Optical Communications
– Majd Alwan, formerly LeadingAge CAST
– Michael Hughes, United Church Homes
– Rick Taylor, Sentrics
– Ryan Elza, Volunteers of America National Services
– Scott Code, LeadingAge CAST
– Travis Gleinig, United Methodist Communities
– Venkat Pydimarri, Caringale Solutions, a cloud business unit of ValueMomentum
– Vipin Bhardwaj, NuAlg