DRUID is a global leader in conversational AI automation. Druid’s no-code platform enables enterprises to automate customer and employee communications using AI-driven chatbots. Element Blue enables healthcare systems to transform the patient experience and reduce costs through increased personalization and RPA. These two companies will collaborate on the implementation of AI-driven virtual assistants in healthcare hyper-automation projects across North America.
The collaboration will help large healthcare organizations realize the value of conversational automation while improving digital engagement and patient insights. DRUID brings conversational capabilities to RPA robots, adds enhanced cognitive services, and simplifies the completion of automated tasks. DRUID AI-powered virtual assistants can communicate and trigger actions with both attended and unattended bots to simplify complex, end-to-end hyper-automation projects in a natural, human-like manner.
“We believe combining RPA with conversational technology provides incredible value and efficiency for the Healthcare industry. Together with Element Blue’s deep expertise in accelerating digital transformation of this sector, we will help healthcare organizations reimagine what is possible with conversational artificial intelligence.”
Adrian Smith, U.S. Senior Director of Sales and Alliances, DRUID