A few days ago, Gartner released its Magic Quadrant for Robotic Process Automation (RPA). What are the changes from the 2019 report?
The market still moves. From the picture above you can see how some vendors: Automation Anywhere, Pegasystems, NTT, AntWorks made major progress towards the upper right corner, while some vendors: EdgeVerve Systems, HelpSystems took a step back. There are also impressive side moves by NICE, Kofax, Servicetrace, Jacada.
Leaders stay strong. 2019 Leaders kept their positions in the most desired quadrant. UiPath strengthened its leadership with a slight up-and-right shift. BluePrism moved down along the “Ability to Execute” axis but still stayed within the leadership quadrant. Congratulations to WorkFusion on becoming the 4th leader in RPA Magic Quadrant.
Market consolidation. Another noticeable trend is market consolidation and entry of the largest software companies. While some of the smaller vendors: Kryon, Datamatics, Another Monday, and AutomationEdge were removed from the RPA Magic Quadrant for 2020, we can also see new entrants of a different caliber: Microsoft, SAP, Samsung. While Softomotive held a Niche Player position in 2019, the acquisition by Microsoft gave Microsoft PowerAutomate solution a boost to jump into the Visionary Quadrant with #1 completeness of vision. IBM‘s acquisition WDG Automation happened too late to make 2020 RPA Magic Quadrant, but we expect that in the next year IBM will be among Visionaries, if not Leaders.
Here is the 2020 version of Gartner Magic Quadrant for Robotic Process Automation:
And 2019 version of Gartner Magic Quadrant for Robotic Process Automation:
You may download the complete Magic Quadrant for Robotic Process Automation 2020 report from the Leaders’ websites, for example here.
