Home How RPA CoEs of Ignitis Group Are Operating Along Together

How RPA CoEs of Ignitis Group Are Operating Along Together

by sol-admin
152 views

Ignitis Group is an international energy company and one of the largest energy groups in the Baltic region. The Group operates in Lithuania, Latvia, Estonia, Poland, and Finland.

The RPA program at the Ignitis Group began in 2017 with the CoE for the shared service center established in 2018 and for ESO, the energy distribution arm of the Group, one year later. Both CoEs set out to bring all design and development in-house, so they spent time building governance and training developers. The CoEs benefit from economies of scale by purchasing from a single procurement policy and sharing UiPath Orchestrator to manage all automation across the Group.

Daiva Galvanauskaite-Medvedeva is the Head of Automation at the RPA CoE for the Ignitis Group shared service center. The center is responsible for delivering a wide range of business functions – finance, IT, HR, procurement, legal, etc. – across the Group. Justina Kasiuleviciute is the Head of RPA at the CoE for ESO (“Energijos skirstymo operatorius“). They interact, and together they are responsible for automating about 260 processes in around two and a half years. Today, they estimate they are, on average, delivering more than one new automation per RPA developer per month.

Both automation leaders consider relations between two CoEs as a working partnership:

“We have two different CoEs, but we’ve worked hard to make sure everything’s aligned. The ethos is to share ideas, share code where appropriate, and, most importantly, to share best practice.”

Daiva Galvanauskaite-Medvedeva, Head of Automation at the RPA CoE for the Ignitis Group shared service center

Partnering so closely allows the CoEs to benefit from high-density robots. This uses Orchestrator to maximize the space available on robots that can be applied across several automations. This enables the Group to save on licenses and optimize server space.

KEY BENEFITS

  • 260 automated processes
  • 16K hours brought back to the business each month
  • 800 hours per month returned for each case management automation


The Source