Incorporated in 1967, IBM Korea provides RPA technology among other IT and e-business services such as technical, systems integration, IT consulting, financing, and outsourcing services. IBM Korea Inc. also offers servers, storage, and computer hardware and software.
Last week, IBM Korea held an online press conference and shared major AI automation business cases and strategies. Let’s learn what has been said there.
“McKinsey’s research shows that digital transformation is happening very fast, as the corporate effort put into business channel digitization projects over the past year is comparable to that of the past decade. Many companies are still slow in digitization due to disconnected operations across departments, inefficient processes, technologies, and IT complexity. In order for firms to overcome problems and achieve complete digital transformation, they need to focus on 3 areas: business automation, integration, and IT automation. IBM supports enterprise automation based on ‘IBM Cloud Pack for Automation’ suite, an integrated software set based on Red Hat OpenShift.”
Mike Gilfix, Vice President of IBM’s AI Automation Business Global
In the past year, IBM has solidified its portfolio by acquiring specialized firms to secure leadership in the AI-based automation business. Last July, it acquired WDG Automation, a Brazilian RPA startup. In October, it expanded its partnership with ServiceNow to reduce business risks and costs by adopting and automating AI in IT operations. In November, it acquired Instana, a company that supports App performance management and identification, and in June this year, it acquired Turbonomic, an app resource management, and network performance management software company.
In Korea, IBM has secured major cases by expanding the supply of AI automation solutions. Hanmi Pharm applied IBM’s RPA solution to business support such as purchasing and finance. It simplified the process and achieving work efficiency by resolving tedious and repetitive tasks and by assigning its employees to major tasks that require complex and delicate human skills. Hanmi Pharmaceutical introduced IBM’s RPA solution to over 50 tasks, saving more than 50,000 hours of work a year and more than 1 billion kW in costs.
“The demand for corporate automation has increased since COVID-19, so AI automation is applied to all sectors of a company. We will provide the technology and know-how to introduce AI automation to anyone regardless of the company size or technology level.”
Mike Gilfix, Vice President of IBM’s AI Automation Business Global
