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About IBM

Founded in 1911, IBM is a global technology company that provides hardware, software, cloud-based services and cognitive computing. It was originally called Computing-Tabulating-Recording Company and would be renamed to International Business Machines (IBM) in 1924. There are many inventions made by IBM, including the automated teller machine (ATM), the floppy disk, the hard disk drive, the magnetic stripe card, the relational database, the SQL programming language, the UPC barcode, and dynamic random-access memory (DRAM).


Until 2020, IBM provided access to RPA tools via an alliance with vendors such as Automation Anywhere. But after closing the deal to acquire WDG Automation, a Brazilian software provider of robotic process automation, IBM got able to offer a more tightly integrated RPA alternative. In April 2021, IBM also acquired MyInvenio, an Italian startup that builds and operates process mining software, to integrate MyInvenio’s capabilities into the automation portfolio of IBM. These efforts have not gone unnoticed in the market and in the same year, IBM was put in Gartner’s Magic Quadrant for RPA for the first time in its history.



Arvind Krishna


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IBM was founded in 1911



IBM Robotic Process Automation

IBM RPA is a technology that encompasses the use of smart robots in any process requiring efficiency, consistency and speed, with no risk of mistakes. The IBM Robotic Process Automation Studio tool, previously known as WDG Automation Studio, is the tool used to develop, run, test and publish bots on the platform, requiring no previous experience with programming languages in general. IBM RPA control center is the product’s control room. In this platform, users can manage and audit resources related to the solution’s environment, such as schedule robots, create dashboards, manage computers and credentials, and configure their current environment.


IBM offers different solutions for your business:

Solutions by industry: Aerospace, Agriculture, Banking & Finance, BPO, Consulting, Construction, Contact Center, e-Commerce, Ecology & Environment, Education, Energy & Utility, Media & Entertainment, FMCG, Healthcare, High Tech, Insurance, Legal Services, Logistics & Transportation, Manufacturing, Mining & Materials, Pharmaceuticals, Postal Services, Public Sector, Real Estate, Retail, Security, Telecom, Travel & Hospitality
Solutions by function: Accounting, Data Analytics, Finance, HR, IT, Sales, Customer Support, Marketing, Supply chain
Solutions by technology: RPA, IDP, BPM, iPaaS, Conversational AI, Task Mining, Process Mining, Analytics
Discover how intelligent automation will change the way you work - forever. See how to put tasks and process on autopilot to increase efficiency. Discover how to store and share pre-built automations to help scale your business. Sign up to get quick access to a full, personalized product demo.

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  • IBM was created out of the merger of three companies in 1911 and first was named as the Computing-Tabulating-Recording Company.
  • In 1924 the company changed its name to International Business Machines (IBM).
  • In 1956, the company demonstrated the first practical example of artificial intelligence when Arthur L. Samuel of IBM’s Poughkeepsie, New York, laboratory programmed an IBM 704 not merely to play checkers but “learn” from its own experience.
  • IBM achieves its first operational application of speech recognition in 1971, which enables engineers servicing equipment to talk to and receive spoken answers from a computer that can recognize about 5,000 words. Today, IBM’s ViaVoice recognition technology has a vocabulary of 64,000 words and a 260,000-word back-up dictionary.
  • In the 80s and 90s, IBM misread two significant trends in the computer industry: personal computers and client-server computing: and as a result, lost more than $8 billion in 1993, its third straight year of billion-dollar losses. Since 1991, the company has lost $16 billion, and many feel IBM is no longer a viable player in the industry.
  • 1994 was the first profitable year for IBM since 1990.
  • In 1997, the 32-node IBM RS/6000 SP supercomputer, Deep Blue, defeated World Chess Champion Garry Kasparov in the first known instance of a computer vanquishing a reigning world champion chess player in a tournament-style competition.
  • The PC division (including ThinkPads) of IBM was sold to Chinese manufacturer, Lenovo, in 2005.
  • In 2020-2021, IBM made two acquisitions of Brazilian WDG Automation and Italian MyInvenio that resulted in being considered by Gartner as a prominent player in the RPA Market.