An HR chatbot is a virtual assistant used to simulate human conversation with candidates and employees to automate certain tasks such as interview scheduling, employee referrals, candidate screening, and more. HR chatbots use AI to interpret and process conversational information and send appropriate replies back to the sender.
You can use an HR chatbot to automate processes that normally require employee attention to make HR operations more efficient. This means saving recruiters time and decreasing time to fill. Besides time gains, companies also see a return on investment from getting more qualified applicants in their funnel.
There is a bunch of HR chatbots in the market: XOR, Olivia, Mya, Eightfold, Wade and Wendy, Talkpush, AllyO, Smashfly, Ideal, Brazen, Humanly, Leoforce, Espressive, and others. They are used by many well-known companies such as IKEA, Netflix, Heineken, McDonald’s, etc.
The video below demonstrates how automations created, in particular, with AI-powered Druid Chatbots & UiPath platform can assist in processing employees’ requests, particularly in the human resources (HR) department. This demo shows an HR chatbot that answers FAQs and processes both regular employees’ requests such as for documents or vacations and some non-standard requests like, for example, “I want to bring my pet to work“.