Customer service agents are already tackling the most complex customer issues. It’s time to improve the agent experience by adopting an AI-powered customer service strategy. Conversational AI, including Voice and Messaging AI, is a co-pilot to make every agent your best agent – to save time and exceed customer expectations.
Learn how Voice AI and Messaging AI helps:
- Guide agents through their daily work
- Automate manual tasks like form fills
- Suggest new cases and knowledge articles
Speakers
- Matthew Lake, Senior Director, Product – Digital Customer Service, Pegasystems
- Ismath Mohideen, Senior Product Marketing Manager – Customer Service, Pegasystems
The webinar will take place on February 23, 11:00 – 11:40 AM EST (5:00 – 5:40 PM CET). Join it to discover how AI revolutionizes how agents get work done. To attend the webinar, please register here.
