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RPA at Milaha (Qatar)

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From a dependable shipping agent in Qatar, Milaha has become one of the largest and most diversified maritime and logistics companies in the Middle East. Here is its RPA experience.

Challenge
The company receives hundreds of invoices each day, in both paper and digital format. Two staff members were required to sort the invoices and route them to five additional staff members in the appropriate departments. The departments would then manually enter and reconcile the invoices in the satellite subsystems. Once reconciled, the invoices were again keyed into the ERP system for payment processing.

Solution
FourNxt worked with ABBYY and Blue Prism to create a solution that would streamline the Milaha’s invoice processing through automation.  ABBYY FlexiCapture for Invoices automates the document classification and extraction of the invoice data by reading each invoice and outputting the data into a file to be processed. The FlexiCapture for Invoices results is then passed to Blue Prism’s Digital Workforce, which validates and reconciles the invoices in the corresponding subsystems. Once verified and reconciled, the data is fed into the ERP platform by a Digital Worker for payment processing.

Benefits

  • Invoice processing time reduced by 64%
  • Increased employee productivity and throughput
  • Error reduction – invoices quickly and correctly routed and processed

The full report available for download.