FUJIFILM is Japanese multinational photography, medical equipment, and biotechnology company headquartered in Tokyo, Japan. Here is a digest of what way FUJIFILM leveraged RPA to significantly reduce manual intervention within key processes which allowed its staff to focus on higher productivity jobs.
FUJIFILM uses Microsoft Dynamics GP to manage its logistics processes. Prior to RPA, the processes were done manually and involved review, reconciliation, and reporting of large volumes of data. It was not only time-consuming but also ridden with innumerable possibilities for human error. This, in turn, would significantly reduce the aggregate operational productivity.
For the digital transformation journey, FUJIFILM chose Finesse, a trusted global system integrator, and Automation Anywhere’s Intelligent Automation platform.
Finesse seamlessly integrated the Automation Anywhere Digital Workers with the CRM to ensure a smooth process runs each time. Highly efficient digital workers were designed and developed to deliver the expected output accurately, consistently, on time, and on-demand. At any given point in time, these digital workers are capable of multitasking and moving between processes as scheduled.
“With a vision to have a global presence in the transformation of healthcare, graphic arts, imaging technologies, and other high-tech areas, FUJIFILM has been looking into embracing various Digital Transformation strategies in order to serve our customers better. The experienced team from Finesse has implemented the RPA solution and the team has shown great competency and flexibility which helped to implement the solution very smoothly. As we implemented RPA, the efficiency and accuracy of the processes have increased which resulted in increasing the quality work time of our employees with great ROI.”
Ryo Okabe, Corporate Manager at FUJIFILM Middle East