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SAP Process Insights

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Business Process Intelligence (BPI) refers to the application of data- and process-mining techniques in the field of Business Process Management. BPI is an area that spans process mining, process discovery, conformance checking, predictive analytics and many other techniques that are all gaining interest and importance in industry and research.

One of the most modern BPI tools is SAP Process Insights, planned to reach general availability in the third quarter of 2021. German software company (SAP) announced Process Insights during last week’s Sapphire event. With this technology, enterprises can make the shift from transformation based on instinct or “gut feeling” to data-based process improvement.

With Process Insights, SAP aims to help customers streamline their operations by reporting on the speed and efficiency of existing business processes before benchmarking them against 300 key performance indicators (KPIs) generated from aggregated SAP customer data. The tool, which will use SAP’s Intelligent Robotic Process Automation to recommend improvements, leans heavily on data SAP has amassed about what makes any given process efficient for its customers, SAP CEO Christian Klein said during a media and analyst Q&A.

SAP Process Insights is meant to help organizations make the right decisions across their business areas, including asset management, manufacturing, and logistics. This way, companies gain new levels of improvement in lockstep with enhanced business resilience, resulting in stability, business continuity, and lasting improvements to customer experience.