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The AI Dossier by Deloitte

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The Deloitte AI Institute helps organizations connect all the different dimensions of the robust, highly dynamic, and rapidly evolving AI ecosystem. The AI Institute leads conversations on applied AI innovation across industries, with cutting-edge insights, to promote human-machine collaboration in the “Age of With”. This week, the institute unveiled the Artificial Intelligence Dossier which examines the most compelling ways businesses can use AI today and in the future across six major industries (pictured):

  • Consumer
  • Energy, resources, and industrial

  • Financial services
  • Government and public services
  • Life sciences and healthcare
  • Technology, media, and telecommunications

For each industry, the report highlights the most valuable, business-ready use cases for AI-related technologies – examining the key business issues and opportunities, how AI can help, and the benefits that are likely to be achieved. The AI Dossier also highlights the top emerging AI use cases that are expected to have a major impact on the industry’s future.

One of the key insights of the report is six major ways AI can create value for the business which are:

  • Cost reduction
  • Speed to execution
  • Reduced complexity
  • Transformed engagement
  • Fueled innovation
  • Fortified trust

Table of Contents

01 Introduction 2
02 Consumer 4
03 Energy, Resources & Industrials (ER&I) 16
04 Financial Services (FSI) 28
05 Government & Public Services (GPS) 40
06 Life Sciences & Health Care 52
07 Technology, Media & Telecommunications (TMT) 74
08 Conclusion 87

The full report is free to download on this page.