Home The Chief Innovation Officer of ServiceNow Shared How His Company Helps Organizations Scale Automation at Speed

The Chief Innovation Officer of ServiceNow Shared How His Company Helps Organizations Scale Automation at Speed

by Ant Sh
351 views
The Chief Innovation Officer of ServiceNow Shared How His Company Helps Organizations Scale Automation at Speed

As the chief innovation officer at ServiceNow, Dave Wright, has streamlined business processes and reduced costs to digitize the cloud computing platform’s business. Recently, Dave had an interview with Toolbox.com, a leading B2B tech website, about unlocking the true potential of hyperautomation. In this conversation, Wright shared his thoughts on the commoditization of Robotic Process Automation and how ServiceNow is providing organizations support to automate repetitive employee tasks. He discussed how companies can orchestrate RPA as part of their broader workflow and automation strategy.

In particular, the CIO of ServiceNow predicted that, in the coming years, we will see a true evolution of how companies orchestrate RPA as part of their broader workflow and automation strategy, vs. just implementing for use cases. Beyond RPA, more advanced hyperautomation tools will continue to streamline the way organizations operate, further breaking down silos in organizations and allowing teams to link together differing automation technologies. RPA will start to find prevalence not just in the traditional areas it has been deployed before, but in automating some of the technical aspects that are key to a business’s core function. Dave also expect to see bots that are focused on verticalized solutions within industries and require a central control philosophy.

Here are the other questions he answered during the interview:

  • Can you tell us about your vision and how ServiceNow set up the robotic process automation hub in line with its approach and technology?
  • In what way, are you empowering digital-first leaders to unlock the true potential of hyperautomation across their organizations?
  • Which industries and organizations are set to benefit directly from hyperautomation tools?
  • There has been a rise in the commoditization of robotic process automation. Can you share your thoughts on this trend, and how is this set to grow?
  • Can you talk about ServiceNow’s role in robotic process automation and how you are delivering a comprehensive approach to your clients?
  • Finding the right programming and DevOps talent is a big problem the technology industry faces. What skill sets, training, and certifications do organizations need to invest in to get the optimum output from new hyperautomation platforms?

To learn Dave’s answers, please, proceed to the source page.