The Project Voice team has released The Conversational AI Industry Landscape Map, version 1.0, which mentions all the players of the market divided into 10 categories:
Frameworks – these are companies with conversational AI systems, sometimes designed for use in a specific industry (e.g., restaurants), sometimes deployable across multiple industries, sometimes designed for hardware or edge processing, or sometimes used in other contexts. Critically, there is no distinction made between companies based on voice/chat/text modality of input or output, as over the long term, every company will have to use each one. Also, note the term “conversational AI” is a catch-all for any and all companies and organizations working with associated technology involving any of these modalities.
Big Tech – largest companies in the world, often with their own end-to-end CAI systems.
Open Source – companies and organizations with conversational AI components or systems designed for community access and iteration.
Advocacy – companies and organizations promoting conversational AI, either through collective representation (e.g., trade associations), promotion to clients (e.g., marketing agencies), or other tangential organizations for whom conversational AI is an important part of their products or services.
Data – companies working to provide training data necessary to power conversational AI or other related services.
Generative AI – companies working with synthetic media / generative AI involving conversational approaches and/or voice technology.
ASR + NLP/NLU – companies working to provide various speech-to-text services, including companies taking speech input and deriving insights and analysis.
Testing – companies involved in testing various aspects within the conversational AI universe.
Sonic Identity – companies involved in refining the branding of audio around the core technology of conversational AI.
Security – companies involved in biometric authentication or other associated technologies designed to make conversational AI more secure for both consumer and enterprise use.
Check it out here:
