Many analysts consider that we are witnessing an automation revolution that has been accelerated by the COVID-19 pandemic. According to McKinsey, jobs and roles will change and the majority of today’s employees will need to develop new skills in order to face new business dimensions. So the future of work will require two types of changes across the workforce: upskilling (gaining new skills to help employees perform their jobs better) and reskilling (developing necessary abilities for new roles).
So, preparing your employees for these changes is crucial for the bright future of the company – and that’s why RPA Training might be one of the most important elements from the whole process of RPA implementation. The right training will prepare your employees to take on new challenges.
Let’s take a look at the most crucial aspects of your better RPA training strategy:
- Make sure that your employees consider RPA as an opportunity to grow, not as a threat to their jobs. RPA implementation may replace some repetitive jobs, but it also creates some more space for employees to show their real potential and to upskill. Therefore, developing a communication plan is the key to make your employees less resilient on innovation. Tell them about the changes within the company throughout the whole RPA implementation process.
- Grasp everyone’s role in the company, in order to create the right learning plan. For example, UiPath has created an automation competency matrix to evaluate the strengths and weaknesses of the employees.
- Make sure you deliver training content in a way that employees can easily understand and apply it in their jobs. For instance, UiPath Academy provides a lot of on-demand courses.
- You will need to implement a ‘train the trainer’ process within your company: having a group of internal trainers capable of training other people into using RPA is very important in order to ensure that the processes are well understood long afterward.
- Check from time to time the way that people from the company have adapted to working alongside software robots and make adjustments when it’s needed.
So, the main takeaway from what has been written above is that you need the right RPA training techniques and strategy in order to successfully implement RPA in your company.