Uniphore is a Conversational AI technology company that enables businesses globally to deliver transformational customer service across touchpoints by providing an integrated suite of software products for Conversational Analytics, Conversational Assistant, and Conversational Security. Uniphore has offices in the USA, Singapore, and India.
Last week, the company announced it has raised $140 million in Series D funding, bringing the total funds invested in the company to $210 million. This latest round of financing was led by Sorenson Capital Partners. It includes additional new investors from Europe and the Middle East, Serena Capital and Sanabil Investments, and strategic investor, Cisco Investments.
“Given the rapid digital transformation happening across the enterprise, the need for automated and intelligent solutions to help drive new business models has never been greater. We saw this years ago and have been delivering innovation to areas such as contact centers, to enable better customer experiences. With our recent acquisitions of RPA and video AI technology, we alone can deliver a conversational service automation platform for the modern Enterprise, combining conversational AI and RPA across voice and video-based engagements. This injection of capital and new addition to our board leadership will fuel our growth, position us to outpace the competition, and help transform business through dramatically improved customer experiences.”
Umesh Sachdev, CEO and co-founder, Uniphore
Look at the exhilarating promo video briefly presenting Uniphore capabilities.