Home Vikas Gupta

Dynamic leader with 23 years of rich indigenous & overseas experience in delivering cost-effective & quality solutions using Global Delivery Model with effective skills in Large Account Delivery, Transformation Program & Customer management. Currently working as AVP & Delivery Head for Automation(RPA/AI/ML) responsible for the Global delivery in the space of Automation Worked as Delivery Head for the Global Platforms unit having various in house & third party products for RPA(Robotic process Automation), Social Media, Omni Channel etc.

Have successfully nurtured, built and led many complete Life Cycle Large Scale Programs in Banking&Finance, Healthcare and Telecom domains Ü Have passion for and consistently built high performing teams with a predisposition to building consensus and achieving goals through collaboration rather than direct line authority

Extensive experience in end-to-end management of Pre-Sales, Bid process, and Sales negotiations for large deals including Customer Engagement, Relationship Management & Vendor Management (in USA, and Continental Europe geography)

Extensive experience in building Large Delivery Teams, setting up Offshore Development Centres including Infrastructure planning and implementation with extremely good Leadership qualities in people management by collaboration, motivation, Career-planning and performance management

End-to-end Offshore Delivery Management for numerous projects with P&L responsibilities, Project Management , Quality Management for fixed-cost, T&M, Capacity, Core & Flex engagements with a proven ability in managing profit margins

A proactive team leader with abilities in devising effective strategies geared towards enhancing business, evaluating customer requirements & custom designing solutions.