WBG is a major Engineering & Construction company in the Middle East and Africa (MEA) region. It is one of the most veritable names in the UAE, with a strong heritage and a dynamic future.
Because of the manual document processing, WBG had faced several challenges, including payment delays, errors in payment processing, and high turn-around time, which impacted the overall efficiency of the corresponding processes.
Datamatics and its partner Saisoft ITC, a UAE-based IT services company, automated end-to-end fleet payment processing for WBG. Datamatics flagship RPA product, TruBot, allowed the users at WBG to swiftly track and access documents, resulting in faster payment processing and better utilization of the existing human resources, thereby resulting in higher employee and customer satisfaction.
By implementing the solution, WBG eliminated manual activities and errors, shrunk the process turnaround time from 3 days to just 4 hours, and delivered savings of $150,000 per year.
“WBG is aiming to be a pioneer in driving digital transformation in the Infrastructure & construction contracting industry in the Middle East. This industry vertical has been executing processes manually using a traditional approach. Having the right technology and partner was a key factor in our decision. We are very happy to select Datamatics TruBot and Saisoft as our partners in the digital transformation journey.”
Mohamad Skafi, Director of IT, WBG