What will IT look like in the future? As Intelligent Automation, low-code platforms, and AI continue to help more organizations streamline their operational and IT complexity, the stage is set for a radical transformation of the IT role. PEGA’s Future of IT survey was designed to help us better understand how IT executives and managers expect digital transformation to shift the IT function in the coming years.
This report reveals how digital transformation will impact key aspects of IT, including organizational structures, workflow, the competencies needed to succeed, workplace satisfaction, workloads, and IT’s relative power within the enterprise. The result is a dynamic snapshot of what is important now and how the coming changes will see IT roles evolve globally, by seniority and sector.
To download the full Future of IT report, visit here.
